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Vietnam Airlines
From The Old Days
History of Vietnam Airlines dates back to January 1956, when the
Vietnam Civil Aviation Department was established by the Government,
marking the birth of the civil aviation industry in Vietnam. At that
time, the fleet was small with only five aircraft of IL-14, AN-2,
Aero-45… which started to serve domestic flights in September 1956.
The 1976 – 1980 period witnessed the beginning of the airline’s
expansion and efficient operation in Asian destinations of Laos,
Cambodia and China (regular flights) and Thailand, the Philippines,
Malaysia and Singapore (charter services). At the end of this
period, Vietnam Civil Aviation became a member of the International
Civil Aviation Organization (ICAO).
April 1993 was a major turning point when Vietnam Airlines was
officially established as the country’s national flag carrier. On
the 27th May 1996, Vietnam Airlines Corporation was born with the
gathering of 20 aviation businesses and the airline itself.
Innovation Taking Place
On 20th October 2002, Vietnam Airlines introduced the new logo of
the Golden Lotus and corporate identity that symbolized its dramatic
progress towards becoming a world-class airline. The launch
represented a complete repositioning and brand strategy of Vietnam
Airlines, coupled with significant improvements in its
infrastructure, operations and fleet.
The delivery of its first own “state-of-the-art” B777 in 2003 also
marked a true revolution in the airline’s fleet modernization. Three
years later, Vietnam Airlines became one of the most modern fleets
in the region.
World-class Airline
For 15 years of development with an average annual growth rate of
over 10 percent (except 1997 when the Asian financial crisis broke
out), the national flag carrier has marked an obvious advance to
become a major competitor in the Asian aviation market, owning a
modern fleet of Airbus and Boeing planes flown by well trained
professionals.
Beginning with non-regular services between two domestic
destinations, today Vietnam Airlines’ network extends to 20 cities
throughout the country and 40 international destinations in the USA,
Europe, Australia and Asia (including code-share services).
In 2006, after being awarded the IATA Operational Safety Audit (IOSA)
certificate, a strict safety standard set by Aviation Quality
Services (AQS), Vietnam Airlines joined the International Air
Transport Association (IATA) as an official member, affirming its
international standard.
Moving Forward
Positioning its internationally recognized brand as a young and
modern carrier, Vietnam Airlines excelled further when - together
with the Vietnam Aircraft Leasing Company of which Vietnam Airlines
was an initiator and founder - signing largest purchase orders of 12
Boeing B787s, 10 Airbus A350-900, 20 Airbus A321 and 5 ATR72-500
aircraft in 2007. The airline is expected to reach 104 and 150
modern aircraft in 2015 and 2020, respectively, making solid steps
integrating into the global aviation industry as a truly regional
carrier of choice, which is fully ingrained with Vietnamese
traditional culture.
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Economy Class
Seats
With a friendly design, reasonable dimensions and recline angle, our
seat will make you feel comfortable.
Meals
On our domestic and international flights of over 90 minutes, a
snack or refreshment will be served, depending on each flight.
A hot meal will be served on flights of over two hours. On flights
to Europe, Japan, Korea and Australia you can choose between an
Asian style meal or a European one.
In addition, we will offer a variety of special meals, subject to
availability at each airport. Please reserve your special meal at
least 24 hours before departure.
Drinks
Depending on sector and flight time, economy class passengers are
served with fruit juices, refreshing drinks, coffee, and tea, a
range of beers, a wide selection of international spirits and a
carefully selected choice of wines.
Deluxe Economy Class
Seats
With an ergonomically friendly design, wider pitch, generous
dimension and recline angle, our seat will make you feel very
comfortable during your flight.
Meals
On our domestic and international flights of over 90 minutes, a
snack or refreshment will be served, depending on each flight.
A hot meal will be served on the flights of over two hours.
Especially on flights to and from Europe, Japan, Korea and Australia
you can choose the Asian meal style or a Western one.
In addition, we are delighted to serve a variety of special meals,
subject to the supply and availability at each airport. Please
reserve your special meals at least 24 hours before the flight.
Drinks
Depending on sector and flight time, Deluxe Economy Class passengers
are served with fruit juices, refreshing drinks, coffee, and tea, a
range of beers, a wide selection of international spirits and a
carefully selected choice of wines.
Business Class
Seats
We understand that a comfortable seat is very important for a
pleasant flight. For your comfort while flying, and for that assured
fresh feeling, we have designated the most luxurious Business Class
seats. Particularly, on long-haul flights with Boeing 777 aircraft,
the 51 cm (20 inches) wide and 150 degrees recline Business Class
seat will make you feel relaxed and satisfied.
Meals
From the best quality food with famous brand, distinctive recipes,
we would like to introduce the traditional and cuisine art of
Vietnam and countries over the world to you through variety of meal
with elegant presentation, specific taste and flavor.
On our domestic and international flights of over 60 minutes, a
snack or refreshment will be served, depending on each flight.
A hot meal will be served on flights of over two hours. On flights
to and from Europe, Japan, Korea and Australia, meals are a
combination of the best of European and Asian foods. To suit your
specific taste, we will offer you an appetizer, a choice of hot main
course, a variety of breads and dessert.
In addition, we are delighted to serve a variety of special meals,
subject to availability at each airport. Please reserve your special
meals at least 24 hours before departure.
Drinks
Vietnam Airlines has the honour to serve you with variety of
beverages which have been famous and prestigious in Vietnam and all
over the world.
Depending on sector and flight time, you will be served with fruit
juices, refreshing drinks, coffee, and tea, a range of beers, a wide
selection of international spirits and a carefully selected choice
of wines.
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Inflight
Entertainment
Movies
From Hollywood blockbusters to famous Vietnam’s movies, all are on
our flights for your enjoyment. With various genres ranging from
action, adventure to comedy and romance, our movies are chosen for
your utmost entertainment. Especially, our state-of-the-art
on-demand entertainment system enables you to make your own choice
of programme. So, let’s sit back and make yourself at home onboard!
Television Programs
Our inflight entertainment offers you many genres of television
program, including Comedy, Nature and Travel, Entertainment and
Lifestyle, Sport, Kids/Children’s, and Vietnam’s documentaries.
Music
We’re glad to offer you a collection of albums of the world’s
well-known artists together with different music genres, including
rock, R&B, classical, etc. Especially, Vietnamese artists’ albums
will bring you a new look of Vietnamese music. Besides, there are
numerous music channels available for your choices, including Top of
the charts, Soft sound, Jazz scene, etc.
Games & Applications
Our inflight entertainment offers you ten interesting games*.
Whether you like to challenge yourself or simply want to relax, you
will always find the ones of your interest.
* Only available on personal screens of selected Boeing 777 aircraft
Entertainment Devices
Screens: There are two types of screens available onboard: personal
screens and main screens.
Headphones: With our standard headphones, you will feel a good audio
quality as you enjoy our entertainment. Especially, headphones with
noise cancellation technology are available for Business Class on
our Boeing 777 aircraft*, delivering top audio quality.
Handsets: Our handsets are friendly designed for easy access to the
inflight entertainment system.
Reading Materials
Vietnam Airlines’ inflight magazines
Heritage and Heritage Fashion are among the most read and top
quality magazines in Vietnam. Issued bi-monthly, they provide the
latest information on national culture, tourism, society and
entertainment.
Magazines and newspapers
Depending on routes, we offer complimentary newspapers and magazines
in Vietnamese, English and other major languages. They will keep you
updated of news around the world.
Communication
Communication
In long-haul flights with Boeing 777 aircraft, we offer telephone
services on board.
Power
In-seat power ports are available in selected Boeing 777 aircraft.
If you want to make your laptop and personal electronic devices work
or be recharged, please connect your 15V DC-75W power adapter to the
port.
Baggage
Checked Baggage Allowance: To/from Europe/Australia
Business Class 40 kg
Deluxe Economy Class 40 kg
Economy Class 30 kg
Infant 10 kg
Hand Baggage: General conditions
Each passenger can carry onboard a free baggage allowance : two
pieces for Business class passenger and one piece for Economy class
passenger. Each piece has a maximum weight of 7kg and the sum of
three dimensions shall not exceed 115 cm (56 cm x 36 cm x 23 cm) or
(22 x 14 x 9 inches). Vietnam Airlines may refuse to carry unchecked
baggage and may require the passenger to check his baggage in case
it exceeds the quantity, weight and dimensions as specified above.
In general, Vietnam Airlines adopts the international standard hand
baggage policy. Individual carriers may, however, apply a different
hand baggage allowance. If your journey involves a connection to
other carrier(s), you are advised to check with these carriers for
details of their policies and ensure compliance.
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